Dependent Eligibility Verification Audit

...Faculty, Administrative Professionals, and Other Eligible Non-Classified Staff
  January 22 - March 7

The dependent eligibility audit requires participation by all Faculty, Administrative Professionals, and Other Non-Classified staff with one or more covered dependents on the university’s medical plan.  If you prefer, you may personally visit Human Resources and participate in the audit through a manual review with a member of the Benefits Unit. The Human Resources office is located on the second floor of the Howes Street Business Center at 555 South Howes St.


If you do not have Internet access, you may call the Eligibility Center toll-free at 1-866-691-6551 and provide the affidavit answers to a trained representative (Monday – Thursday: 6 AM to 5 PM and Friday: 6 AM to 3 PM MST). If you have questions about the process, you may also call Human Resources at 970-491-6947.


For more information about the employee survey conducted last spring, future action steps to save on healthcare costs, and presentations about the survey, please see



Audit Process


Beginning on Monday, January 22, employees with covered dependents will be required to complete a two-step verification process to validate their eligibility:

  1. Complete an Online Affidavit using the secure website to provide statements of fact about your current dependent relationships.*

    • A customer service center will be available if you wish to report your answers by phone.

  2. Submit Verification Documents to confirm the statements made on the online affidavit.

    • When you complete the affidavit, the website (or phone representative) will tell you which documents are required for each dependent.

*See the Quick Start Guide for instructions on accessing the audit website and submitting official documentation.


Audit Resources


Required Documents


You will be required to submit certain documents based upon the type of dependent covered under your benefit plans. For information about individuals eligible under CSU benefit plans, please see

The hyperlinks below specify the documents you will need to upload for each applicable dependent type.




Dependent Eligibility Center: 1-866-691-6551, Monday through Thursday, 6:00 AM to 5:00 PM (MST), and Friday, 6:00 AM to 3:00 PM (MST).

CSU Human Resources: or (970) 491-MyHR (6947).